Working in partnership with our customers to ensure that their systems and processes deliver future growth and that together, we enable the customer-facing teams and commercial leadership through improving capability.
The medical-technology industry currently faces an unprecedented set of circumstances. With rising financial pressures across markets, increased scrutiny of evidence and outcomes coupled with tightened regulation.
Throw COVID-19 into the mix and it makes for difficult reading. Organisations are having to rethink their business systems, operating models, and capability sets just to remain competitive.
At PharmaFT, we work alongside our customers to ensure that these systems and processes deliver future growth and that together, we enable the customer-facing teams and commercial leadership through improving capability. Whether that’s developing competence around remote interactions or a broader, cross-functional approach to customer engagement.
Helping customers meet the demands of the 'new' normal. Driving commercial excellence through internal alignment and future-proofing processes and capabilities.
Developing strong, trust-based relationships with strategically important customers through a cultural and mindset shift from commodity broker to valued partner.
Remote Customer Interactions
With customers finding themselves drawn into the Covid-world, the ability to engage and develop remote customers relationships is critical. From setting up a professional workplace through to motivating the customer to action, this is the 'new normal'.
Leadership and Coaching
Helping steer our customers towards a culture of self-development through coaching takes time, but it essential if any fast-moving organization is to stay ahead of the curve. The journey to Inspirational Leadership is one for the entire business.
Self-Guided Learning Pathways
Empowerment and the creation of a 'consequence-free' culture allow every person in the business to take control of their own learning. Using Technology-based learning, we embed sustainable working practices that will drive business growth.
Train the Trainer
Enabling the internal business is key to the ongoing success of any organisation. Whatever the learning content, we assist our customers in ensuring the wider team are well equipped to meet the evolving demands of the business.